Terms & Conditions
1.1 `We`, `our` and `us` means Total Loyalty Company Limited, (TLC) the operators of the TLC employee and member benefits program.
1.2 `Card` means the TLC program membership card or virtual card provided on behalf of the TLC client.
1.3 `You` and `your` means the member that is the person with a current membership number.
1.4 `The Services` and `Benefits` means the TLC program benefits provided by TLC.
Acceptance
2.1 Use of the services by you constitutes your agreement to the terms and conditions, which shall govern use of the card/voucher and the provision of the service.
2.2 The Card remains the property of TLC and shall be returned to us promptly upon your request in accordance with this Agreement.
The Services
3.1 The Card entitles you to use the TLC program services and you agree that you will use the services only for your own benefit or for the benefit of your immediate family.
3.2 The merchant reserves the right to change, modify or cancel the offer without notice.
3.3 If you are unable to log on call the TLC hotline on your membership card and select the customer service option.
Third Parties
4.1 TLC will not be liable for any mistake, failure or negligent action on the part of any external party contracted with us to provide benefits.
4.2 Members agree to enter into any arrangement with a supplier at their own risk.
4.3 Third party suppliers reserve the right to change, modify or cancel any offers without notice.
Notice
5.1 Any notice to be given in writing to us should be addressed to: Total Loyalty Company, Unit 2106, Westlands Centre, 20 Westlands Road, Quarry Bay, Hong Kong.
Total Loyalty Company Limited
Address: Unit 2106, Westlands Centre, 20 Westlands Road, Quarry Bay, Hong Kong.
Phone: +852 2536 9010
Fax: +852 2536 9008
Email: info@totalloyalty.hk
